MobileControl Administrator software enables handheld, Internet-ready wireless devices such as mobile phones (WAP), PDAs (Palm/PocketPC), and RIM wireless handhelds to act as remote management consoles for Microsoft enterprise systems such as Windows NT, 2000, XP and 2003. In addition, you can manage all devices enabled with SNMP, Telnet or SSH.
You can troubleshoot server and network problems and take corrective actions right away, without having to call another person or travel to the network management center or nearest management console. With
MobileControl Administrator, system administration is literally in your pocket.
Benefits Small, Medium, and Large Enterprises
MobileControl Administrator is ideal for small and medium enterprises that require 24/7 support without the expense of staffing full-time support desks. It also benefits large organizations whose limited Support staff is always on the go, managing either multiple sites or a single, very large campus. MobileControl
Administrator enables IT personnel to have the tools to manage the entire network and its devices from anywhere, at anytime.
Feature Summary:
Perform Remote Computer Management
MobileControl Administrator allows IT administrators to manage any server on the network. If any of the servers are not functioning adequately, an IT Administrator can access information, review details and status, and resolve any problems
remotely. The information accessible includes memory usage, disk usage, and IIS (Web) management.
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Provide Immediate End-User Support
With MobileControl Administrator, an IT administrator can fully manage all users accounts in the network from the convenience of a handheld device. Most often, user account problems need minor fixes. When IT personnel cannot address these problems on a timely basis, organizations can lose substantial productivity. MobileControl Administrator allows an IT administrator to easily reactivate, reset, or add a user within minutes of notification without having to return to his office or to the nearest secure computer.
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Reduce Network Downtime
In order to resolve a network- or systems-related problem, an IT administrator must have the means to find the cause of the problem and the tools to resolve them effectively. With
MobileControl Administrator’s systems tools, an IT administrator can easily check network problems and server health and take the appropriate action. There is a fully functional command line that allows IT personnel to perform any commands that are not included in the
MobileControl Administrator feature suite. MobileControl Administrator can also be extended by launching Batch, Script or Executable files from the wireless handheld.
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Manage Telnet and SSH enabled Devices
Using the MobileControl Administrator Telnet and SSH interfaces, an administrator can remotely access and execute commands on devices such as routers, switches, and servers supporting these protocols. It also supports a common Web feature, Favorites, that administrators can use to customize lists of servers, printers, and other devices they wish to view. The Favorites feature eliminates the requirement to know the device name, search for it, or use the list all command.
The use of Favorites also helps administrators customize menu options, disabling any features they do not use.
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Resolve Printer Problems
MobileControl Administrator provides valuable tools to enable local and remote print server administration. Administrators are able to review and resolve most problems associated with printers.
MobileControl Administrator has integral printer and print server management. An administrator can resolve problems with systems and printers, obtain the status of print servers and printers and manage print queues and jobs – whether the device is local or thousands of miles away. Simple problems like an over-queued printer can cause substantial delays and frustration among users.
MobileControl Administrator enables an administrator to take actions such as deleting print jobs, pausing a printer, and purging the queue through use of a handheld device.
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Navigate Directory and File Structures
MobileControl Administrator has a feature that allows an IT administrator to navigate any file share directory structure and select, manage or launch files. With
MobileControl Administrator, an IT administrator can identify and deal with corrupt files, create indices, shrink databases, adjust a file’s structure for new users or to align it with revised organizational structures, find lost or misnamed information and initiate a backup or restore of files and data.
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Administer SQL Servers and Databases
The SQL DBA feature of MobileControl Administrator provides a full-fledged SQL management suite on the wireless handheld. Database administrators (DBA) who manage these databases consume considerable time with simple data management tasks. Using
MobileControl Administrator’s extensive menu-driven SQL database management suite, DBAs can access and manage almost every aspect of the SQL database from a wireless device. This feature provides virtually all functions of the Microsoft Enterprise Manager for SQL Server.
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Manage SNMP enabled Devices
With the SNMP interfaces allow a user to view and manage SNMP enabled devices. With MobileControl Administrator, a user can view MIB tables and run Get and Set commands from any browser enabled handheld device.
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Hard Boot Faulty Devices
MobileControl Administrator has impressive power management features including X-10 automation. Power management is an important feature in
MobileControl Administrator. Oftentimes, the only solution to a problem may be a power-down and restart of the faulty device. By supporting remote reboot, either through traditional menu options or by a hard reboot, administrators can resolve problems that would otherwise require a site visit. Using
MobileControl Administrator’s X-10 automation along with its Telnet and SSH modules, most routers and switches can be successfully rebooted from any wireless handheld device. The X-10 automation feature provides an interface to monitor and control any powered or power-system based automation device that utilize X-10 control protocols.
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IIS Web Server Management
MobileControl Administrator provides the ability to manage all IIS Web servers. This feature allows an administrator to be in complete control of all his
Web sites at all times. The extensive list of features include view server properties, stop, start or pause services, list virtual directories, view IIS site properties, backup or restore databases and delete databases whenever required. The ability to perform these tasks within minutes of the problem can save substantial losses for organizations, especially, ones that have a e-commerce site.
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